Refund and Cancellation Policy

You may cancel a subscription through your account settings where available, or by contacting Admin@usehirable.com. Cancellation prevents future renewal charges but does not automatically refund charges already paid.

EU and UK users may have statutory cancellation rights for digital services, subject to rules about early commencement and full performance of the service.

Nigerian users may have consumer protection rights under the Federal Competition and Consumer Protection Act 2018. US refund rights are generally governed by this policy and applicable state law.

• We may consider refunds where a technical error prevented access to paid features and could not be resolved within a reasonable time.
• We may consider refunds where you were charged in error.
• We may consider refunds for automatic renewals if you contact us within 7 days of renewal, did not use the service in the new billing period, and did not receive adequate notice.

Refunds are generally not provided for partial subscription use, dissatisfaction with AI-generated content or job outcomes, failure to cancel before renewal, or requests made more than 30 days after the charge.

If UseHirable offers a free trial, no charge is made during the trial. If you do not cancel before the trial ends, your subscription may convert to a paid plan and you may be charged.

Payments are processed by Stripe. Approved refunds are returned to the original payment method and may take 5 to 10 business days to appear depending on your card issuer or bank.

Refund and cancellation requests can be sent to Admin@usehirable.com.